Gharoa Catering

Terms and Conditions

“Terms and Conditions” is a user-friendly legal document that sets out the expectations and rights of both the website or service provider and its users, promoting transparency and fair interaction. It aims to create a positive and clear framework for using the website or service, ensuring a harmonious and enjoyable experience for everyone involved.

  • Booking Confirmation: The booking is confirmed upon receipt of a 25% non-refundable deposit.

  • Payment Schedule: Payments are structured as follows: 25% upon booking, 50% one month before the event, and the remaining 25% after the successful completion of the event.

  • Cancellation Policy: In the event of cancellation, the booking amount is non-refundable. However, it can be adjusted towards the next scheduled event.

  • Menu Customization: We offer menu customization to accommodate dietary preferences and restrictions. Any changes must be communicated well in advance.

  • Guest Count Confirmation: The final guest count must be confirmed no later than [specific timeframe] before the event. Any increase within [timeframe] of the event may incur additional charges.

  • Tastings: Tasting sessions are available for the client to finalize the menu. Additional tastings beyond the initially agreed-upon sessions may be subject to additional charges.

  • Service Hours: Our standard service hours are from 9 AM to 9 PM

  • Special Requests: Any special requests, such as specific dishes or arrangements, must be communicated during the consultation phase. Additional charges may apply.

  • Event Logistics: The client is responsible for providing necessary facilities and utilities for the catering setup. Any additional arrangements required will be communicated and may incur extra charges.

  • Force Majeure: In the event of circumstances beyond our control (e.g., natural disasters, accidents), we will make reasonable efforts to fulfill our obligations, but we cannot be held liable for any failure or delay.